Right‑sized pricing, clear value

Imagine an IT environment that’s always up‑to‑date, secure, and stress‑free — what’s stopping you from having it?
How much is peace of mind in IT worth to you? Ready to stop wasting money on recurring IT frustrations?

Total Care IT Support Services

Free Antivirus included on each Workstation and Server

  • For companies with between 4 to 50 users will pay between R2000 - R21 500 per month
  • For companies with between 51 to 500 users will pay between R21 500 - R190 000 per month

    • Total Care IT Support Services, Overview

  • Unlimited Help Desk Support - Fast, friendly assistance whenever your team needs it.
  • Unlimited Remote Support – Expert troubleshooting for desktops, networks, and servers without waiting for onsite visits.
  • Unlimited Onsite Support – Certified engineers available for desktops, networks, and servers when hands-on help is required.
  • Standard Support Hours – 8:00 AM to 5:00 PM, Monday to Friday.
  • Emergency Support Coverage – After hours, weekends, and public holidays (overtime surcharge applies).
  • Unlimited User Administration – Seamless adds, moves, and changes across your systems.
  • Preventative Maintenance – 24×7 monitoring and proactive alerting to fix issues before they impact operations.
  • Third‑Party Vendor Management – We coordinate with your external providers so you don’t have to.
  • Monthly Health Checks & Performance Tune‑Ups – Regular reviews to keep systems optimized and reliable.
  • Patch Management – Keep systems current and secure with seamless updates.
  • Anti‑Virus & Anti‑Ransomware – Proactive defence against evolving threats.
  • Next-Gen Managed Firewalls & IT Security – Policy‑driven controls to safeguard your network edge.
  • Web & Content Filtering – Block harmful sites and enforce safe browsing policies.
  • Monitored Onsite Backups – Secure local copies stored on your NAS drive, continuously checked for reliability.
  • Offsite Backup Replication – Critical data mirrored to our backup facility for disaster resilience via secure tunnels.
  • Server Backup Monitoring & Alerts – Real‑time oversight with instant notifications of backup status.
  • Free Antivirus - Installed on each Workstation and Server